MANTIS Support
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Activity overview
Latest activity by MANTIS Support-
MANTIS Support created an article,
TARIFF RELATED COST CHANGES
GFI is monitoring the United States’ discussions and actions regarding tariffs, and the planned July 9th enaction of the “Reciprocal Tariffs” above the 10% baseline. Since the “Reciprocal Tariff” v...
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MANTIS Support created an article,
Cost Change Letter Requirements
File and Format File Type - Microsoft Word, PDF, or image (JPG, PNG) File Name - must not contain any spaces or special characters Must be on company letterhead Content Any reference to Effecti...
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MANTIS Support created an article,
View Your Current and Future Costs
To View All Costs to GFI Click the "Item Cost Change" link on your dashboard. This will open a grid view that shows all of your current costs provided to GFI and any future cost changes you've ent...
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MANTIS Support created an article,
Import and Complete your Cost Change Request (Cost Change Part 3)
ONLY the exported cost change template will work for this step.You can either drag and drop the file onto the "Drop Template to Start Cost Change" widget or click the widget and select your file....
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MANTIS Support created an article,
Complete your Cost Change Excel File (Cost Change Part 2)
Open your Excel file and click "Enable Editing" if that message displays. Do not edit these columns. These are important columns for the import/upload process to work. If these columns are e...
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MANTIS Support created an article,
View Costs and Export your Cost Change File (Cost Change Part 1)
To VIEW your Costs Submitted to GFI Click the "Item Cost Change" link on your dashboard. This will open a grid view that shows all of your current costs provided to GFI and any future cost changes...
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MANTIS Support created an article,
Cost Change Calendar and Off-Schedule Changes
Date Range for Supplier Cost Change Mantis Cut Off for Supplier Cost Changes (Monday) Effective Date (Monday) 10/29/2024 – 01/13/2025 01/13/2025 03/24/2025 01/14/2025 – 03/24/2025 03/24/2025...
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MANTIS Support created an article,
How to Export Approved Promotions Data
You can export your approved promotion details, including which items were on the promotion, to Excel. From your the supplier dashboard, select Supplier Promotions | Approved. Locate the promotion...
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MANTIS Support created an article,
Invalid Line Record(s) Error
If there are any problems with the item cost lines uploaded, you will see an error message on the Effective Date. The error message suggests submitting a ticket for assistance. You can stop here ...
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MANTIS Support created an article,
There are Errors on my Cost Change Request
When you first open your Not Submitted cost change request in Mantis, you'll notice some errors. All cost changes will start with two errors, indicated on the left hand menu. Select Effective Date...