MANTIS Support
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Activity overview
Latest activity by MANTIS Support-
MANTIS Support created an article,
Import and Complete your Cost Change Request
ONLY the exported cost change template will work for this step.You can either drag and drop the file onto the "Drop Template to Start Cost Change" widget or click the widget and select your file....
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MANTIS Support created an article,
Complete your Cost Change Excel File
Open your Excel file and click "Enable Editing" if that message displays. Do not edit these columns. These are important columns for the import/upload process to work. If these columns are e...
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MANTIS Support created an article,
View Current Costs and Export your Cost Change File
To VIEW your Costs Submitted to GFI Click the "Item Cost Change" link on your dashboard. This will open a grid view that shows all of your current costs provided to GFI and any future cost changes...
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MANTIS Support created an article,
Cost Change Calendar and Off-Schedule Changes
Date Range for Supplier Cost Change Mantis Cut Off for Supplier Cost Changes (Monday) Effective Date (Monday) 10/29/2024 – 01/13/2025 01/13/2025 03/24/2025 01/14/2025 – 03/24/2025 03/24/2025...
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MANTIS Support created an article,
How to Export Approved Promotions Data
You can export your approved promotion details, including which items were on the promotion, to Excel. From your the supplier dashboard, select Supplier Promotions | Approved. Locate the promotion...
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MANTIS Support created an article,
How to Review and Approve a Monthly Flyer Promotion
The video below shows how to review and approve a flyer promotion. If you need to enlarge the video to view, click the "Full Screen" button in the bottom right
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MANTIS Support created an article,
Invalid Line Record(s) Error
If there are any problems with the item cost lines uploaded, you will see an error message on the Effective Date. The error message suggests submitting a ticket for assistance. You can stop here ...
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MANTIS Support created an article,
There are Errors on my Cost Change Request
When you first open your Not Submitted cost change request in Mantis, you'll notice some errors. All cost changes will start with two errors, indicated on the left hand menu. Select Effective Date...
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MANTIS Support created an article,
Cost Change Reasons
7 reasons for Cost Changes You will need to indicate your reason(s) for changing costs when completing the cost change Excel file. See the table below for the Reason Type, Definition, and Example ...
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MANTIS Support created an article,
Appointment with Supplier Development
Schedule a time to work with our Supplier Development Manager, Andrew Magyar, for a business review and discuss ways to grow with GFI CLICK HERE for the Bookings Link