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Latest activity by MANTIS-Support
  • MANTIS Support created an article,

    Mantis 101 Weekly Live Session Sign Up

    This session is a group meeting to introduce you to the basics of Mantis.  This is not for individual support. Go to the following link to sign up for Mantis 101 - Sign Up Here

  • MANTIS Support created an article,

    Submit a Cost Change Instructions (Written)

    This process is for first submission.  If you need to Edit or Correct please review our other articles. If you prefer video instructions, please see our How to Submit a Cost Change article. Part 1 ...

  • MANTIS Support created an article,

    Invalid Line Record(s) Error

    If there are any problems with the item cost lines uploaded, you will see an error message on the Effective Date.  The error message suggests submitting a ticket for assistance.  You can stop here ...

  • MANTIS Support created an article,

    There are Errors on my Cost Change Request

    When you first open your Not Submitted cost change request in Mantis, you'll notice some errors.  All cost changes will start with two errors, indicated on the left hand menu. Select Effective Date...

  • MANTIS Support created an article,

    Cost Change Reasons

    7 reasons for Cost Changes You will need to indicate your reason(s) for changing costs when completing the cost change Excel file.  See the table below for the Reason Type, Definition, and Example ...

  • MANTIS Support created an article,

    How to Submit a Cost Change

    Cost changes will be available April 01, 2024 - April 08, 2024 for June 03 effective date. Video instructions for the updated cost change process are below. There is no sound on the videos. You can...

  • MANTIS Support created an article,

    Appointment with Supplier Development

    Schedule a time to work with our Supplier Development Manager, Andrew Magyar, for a business review and discuss ways to grow with GFI CLICK HERE for the Bookings Link  

  • MANTIS Support created an article,

    Glossary of Vendor Address Terms

    New Vendors will set up their "Vendor Locations" during the Pending Vendor Process. Attribute  Answer Definition Notes Required Ordering Yes No Items ordered will come from this location. A v...

  • MANTIS Support created an article,

    Set Up Your Vendor Addresses

    How to Add a Vendor Location to your Pending Vendor Record Click the "Vendor Addresses" tab in the left hand menu in your Editor screen. The top attribute lists some basic instructions for setting...

  • MANTIS Support created an article,

    New Item Launch Plan

    A New Item Launch Plan is crucial to the success of new items at GFI. Without a new item launch plan, items often do not scale appropriately and fail to become efficient slots in our DCs.Failure to...