If there are any problems with the item cost lines uploaded, you will see an error message on the Effective Date. The error message suggests submitting a ticket for assistance. You can stop here and request help from our supplier support team. If you would like to troubleshoot on your own, continue reading.
Scroll down to the Line Items section, you can see which items are in error. The red triangle indicates an error on the record.
Click the checkbox next to one item, and then click the edit pencil icon. This will open a separate tab in Mantis. (You can also select multiple items to apply the same changes to each item. This is useful for cost change reasons updates, but not suggested for pricing updates.)
You can see which attribute is in error by looking for the red text in the left hand menu. Clicking on the red text will take you to the attribute in error.
Validate Total Change error
In the case of this error, the percentages assigned to the Cost Change Reasons do not add up to 100. You can edit the cost change reason and save the record. Once the reasons add up to 100, the error should clear.
Cost Change Support Disclaimer:
Support received to input a cost change request does not imply or guarantee approval of the cost change request. The Supplier or Supplier's agent is responsible for ensuring the cost change is properly submitted, or if returned for corrections, was properly resubmitted.