When you first open your Not Submitted cost change request in Mantis, you'll notice some errors. All cost changes will start with two errors, indicated on the left hand menu.
Select Effective Date
You must select one of the dates listed in the drop down menu. Click on the error message. Select the appropriate date. To clear the error message, click SAVE at the top left of the screen.
Upload your Cost Change Letter
We now require only the Cost Change Letter be uploaded to the Mantis record. This can be in Microsoft Word, Microsoft Excel, PDF, JPG, or PNG format. Please do not include spaces or special characters in the file name.
To upload, click the upload icon to display the uploader. Select Cost Change Letter for Image Context. Select your file name and then click Submit. You can close the uploader when finished.
FOB Status Changed
If you attempt to change the FOB (backhaul) status on your cost change request, you will receive this error. Please submit a ticket if you need to change your FOB status.